- Support@oYoS.ca
- Mon - Fri: 9:30 - 17:30
One You One Spot (“oYoS”, “we”, “us”) has created this Privacy Policy (“Policy”) in order to inform you (“you”, collectively “Users”) how we collect, use, and disclose Personal Information through the oYoS website located at oYoS.ca (the “Website”), mobile site, and our oYoS Services, which allows Users to share account information and Person Information (defined below) through our Services.
By accessing, browsing, or otherwise using the Services in any manner or providing Personal to oYoS, you acknowledge that you accept the practices and policies outlined in this Policy and you hereby consent to the collection, use, and disclosure of your Personal Information in accordance with this Policy.
This Privacy Policy does not apply to persons outside the United States or Canada, including the EEA/European Union. oYoS does not intend to offer goods and services to persons outside the United States and Canada.
This Policy covers our collection, use, and disclosure of information about identifiable individuals (“Personal Information”), including registered users of our products (“Registered Users”), as well as prospective customers and users that may interact with our Services through a Registered User (“Visitor”).
oYoS also acts as a service provider to businesses which may purchase our product for their businesses (collectively, our “Enterprise Clients”). To the extent that we collect Personal Information about you on behalf of our Enterprise Client, that Personal Information is subject to the Enterprise Client’s privacy policy. This Privacy Policy does not apply to the practices of our Enterprise Clients or any other third-party companies that we do not own or control, including those practices of third-party organizations or individuals with whom you choose to share Personal Information.
We may collect the following types of information about you which are described in more detail below: (A) information you provide us, (B) information we may automatically collect, and (C) information we may receive from third parties. All of the information list in (A)-(C) above, are detailed below, and hereinafter referred to as “Personal Information”.
In using our Services, you may provide us with Personal Information, including, without limitation:
Additionally, the oYoS Services allow certain users to create profile pages. Personal Information you provide to us when creating a profile page may include links to your accounts on third-party platforms (e.g. LinkedIn), images files such as a profile image, and any other information you choose to include on the profile page you create.
Our Services may automatically collect certain Personal Information about you. We use this information to help us design our Services to better suit our users’ needs. This information may include:
We collect the above Personal Information directly and through the use of third parties. We collect this information by using certain technologies, such as cookies and other technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons. The use of these technologies by such third parties is subject to their own privacy policies and is not covered by this Policy, except as required by law.
We may collect additional Personal Information about you from third-party websites, social media platforms, such as, but not limited, to Facebook, Twitter, Instagram, or Linkedin (“Social Media Platforms”), and/or sources providing publicly-available information (e.g. from websites where you provide publicly viewable information that we are permitted to collect) to help us provide services to you, to help make connection between Registered Users and/or a Registered User and Visitor, help prevent fraud, and for marketing and advertising purposes.
Personal Information we may access about you, with our consent, may include, but is not limited to, your basic Social Media Platform information, your location data, your list of contacts, friends or followers, and certain information your activities on the Social Media Platform. Please keep in mind that when you provide Personal Information to us on a third-party website or platform (for example, via our applications), the information you provide may be separately collected by the third-party website or the Social Media Platform.
The Personal Information we collect is covered by this Policy, and the information the third-party website or Social Media Platform collects is subject to the third-party website or platform’s privacy practices. We encourage you to be aware when you leave our sites or applications and to read the privacy policies of other sites that may collect your Personal Information.
We use and process your Personal Information for things that may include, but are not limited to, the following:
We may share your Personal Information as set forth in the Privacy Policy and in the following circumstances:
Except as provided in this Privacy Policy, we will not sell, exchange, trade, or disclose your Personal Information we have collected without your consent.
Our Services may contain links to other websites or services that are not owned or controlled by us, including links to Social Media Platforms such as Facebook, Instagram, Twitter, or LinkedIn, or may redirect you off our Website away from our Services to other websites for information, other services, or to receive special offers, contests, games, sweepstakes, or for transactions or purchases.
This Policy only applies to Personal Information collected by our Services. We are not responsible for the privacy and security practices of those other websites or Social Media Platforms or the information they may collect (which may include IP address). You should contact such third parties directly to determine their respective privacy policies. Links to any other websites or content do not constitute or imply an endorsement or recommendation by us of the linked website, Social Media Platform, and/or content.
We may aggregate, anonymize, and/or de-identify any Personal Information collected from you so that Personal Information can no longer be linked to you or your device. (“De-identified Information”). oYoS is the owner of all De-identified Information, which we may use for any purpose, including without limitation for research and marketing purposes, and which we may also share with any third parties, including advertisers, promotional partners, and sponsors, in our discretion.
We use commercially reasonable measures to store and maintain your Personal Information in a secure environment. However, you should assume that no data transmitted over the Internet or stored or maintained by us or our third-party service providers can be 100% secure. Therefore, although we believe the measures implemented by us reduce the likelihood of security problems to a level appropriate to the type of data involved, we do not promise or guarantee, and you should expect that your Personal Information will always remain private or secure. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your Personal Information. You further acknowledge and agree that any information you provide on your profile is provided at your sole risk. oYoS has no control over, and will not be responsible or liable for, any third party’s use of information you share in your profile.
If you believe that your Personal Information has been accessed or acquired by an unauthorized person, you shall promptly notify us via Support@oYoS.ca so that the necessary measures can quickly be taken.
oYoS stores its data, including Personal Information, on servers located in the United States. By submitting information, you agree to this transfer, storing or processing of your Personal Information in the United States
We will retain your Personal Information and account information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you.
You can request that oYoS delete your Personal Information and account information at any time. However, we may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law. Generally, profile information is retained for a period of up to one (1) year following account de-activation, whereas profile analytics are kept for a period of at least ten (10) years. All retained Personal Information and account information will remain subject to the terms of this Policy.
You may have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request and following proper authentication and verification, we will provide you with a copy of your Personal Information, although in certain limited circumstances, and as permitted under law, we may not be able to make all relevant information available to you, such as where that information also pertain to another Registered User. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner as required by applicable law.
We will make every reasonable effort to keep your Persona Information accurate and up to date, and we will provide you with mechanisms to update, correct, delete, or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.
The Services are intended only for users over the age of eighteen (18). If we become aware that a user is under thirteen (13) (or higher age threshold where applicable) and has provided us with Personal Information, we will take steps to comply with any applicable legal requirement to remove such information. Contact us if you believe that wee have mistakenly or unintentionally collected Personal Information from a child under the age of thirteen (13).
In addition to the rights set out above, as User who is a resident of the European Union, you may have the following additional rights:
Where our processing of your Personal Information is based on your consent to that processing, you have the right to withdraw that consent at any time buy any processing that we have carried out before you withdrew your consent remains lawful. You may exercise any of the above rights by contacting Support@oYoS.ca
If you are the a resident of the European Union, you may also lodge a complaint with your local privacy commissioner or other Supervisory Authority with respect to our processing of your Personal Information.
This section provides additional details about the Personal Information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act (the CCPA).
For more details about the Personal Information oYoS has collected over the last 12 months, please see the section “COLLECTION AND USE OF PERSONAL INFORMATION AND OTHER DATA” above. We collect this Personal Information for commercial purposes described above. Ada will only share this information when you make a customer support query to another organization, which is a Customer of oYoS and which uses our Services to assist their customer support function. oYoS does not sell (as that term is defined in the CCPA) the Personal Information we collect.
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of Personal Information we collect (including how we use and disclose this Personal Information), to delete their Personal Information, to opt out of any “sales” of Personal Information that mat be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at Support@oYoS.ca. We will verify your request using the information associated with your account, if available, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
We may amend this Policy from time to time. Use of Personal Information we collect is subject to the Policy in effect at the time such information is collected, used, or disclosed. If we make material changes or changes in the way we use Personal Information, we will notify you by posting an announcement on our Website, sending you an email prior to the change becoming effective. You are bound by any changes to the Policy when you use the Services after such changes have been first posted.
If you would like to: access, correct, amend, or delete any Personal Information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at: Support@oYoS.ca